I???m grateful for the service that was provided, but my flower recipient did not receive the letter that should have been included. The message was important so they would know who the flowers were from. I???ve seen photos of the arrangement and it was so beautiful, my mother really appreciated them, but the card would???ve been nice as well! Maybe it just got misplaced, so I understand, but perhaps a bit more care could be taken to make sure the same thing doesn???t happen to anyone else